Our Privacy Policy

Last Updated On 06-May-2026
Effective Date 06-May-2026

This Privacy Policy describes the policies of Caspari, Inc., 99 Cogwheel Lane, Connecticut 06483, United States of America (the), email: webhelp@hgcaspari.com, phone: 1-800-Caspari on the collection, use, and disclosure of your information that we collect when you use our website ( https://casparionline.com ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you, and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect

We will collect and process the following personal information about you:

• Name
• Email
• Mobile
• Address
• Payment Info
• Age
• Gender
• Order Information

How We Collect Your Information

We collect/receive information about you in the following manner:

• When a user fills out the registration form or otherwise submits personal information
• Interacts with the website or places an online order
  

How We Use Your Information

We will use the information that we collect about you for the following purposes:

• Marketing/ Promotional
• Creating a user account
• Customer feedback collection
• Processing payment
• Support
• Targeted advertising
• Manage customer order
• Dispute resolution
• Manage user account

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which you grant consent, unless we are required to do otherwise by law.

How We Share Your Information

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

• Ad services
• Marketing agencies
• Analytics and optimization tools

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

Software Products We Use

We use certain additional software products to help manage and improve your experience on our site. They all require a site pixel to operate properly with our site.

• Facebook & Instagram
  These platforms carry our products in their online shops, so you can find them when you're interacting on social media.
• Google
  We use Google Analytics to monitor site performance, user experience, and user behavior. We also maintain a Google Shopping presence as well, where you'll also find our products.
• Judge.me Reviews
  If you've ever written a review for us, you've used this tool to do it.
• Klaviyo Email Marketing 
  We send our weekly emails using this platform and also track sales through it.
• PopupSmart
  We use this platform to occasionally alert you to offers or new capabilities on the site.
• Searchanise Search & Filter
  This tool powers all the search results on our site. 
• SellEasy
  This tool makes product recommendations to you while you shop.
• RetentionX
  This platform helps us understand our sales data, including where purchases are being made, order value, customer health, and basic demographics.

Retention Of Your Information

We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at webhelp@hgcaspari.com. We will respond to your request in accordance with applicable law.

You may opt out of direct marketing communications or the profiling we carry out for marketing purposes by using our customer permissions forms, or by writing to us at webhelp@hgcaspari.com.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

California Privacy Rights Notice

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know, access, correct, and delete your personal information, and to opt out of its sale or sharing.

• Categories of Personal Information Collected
  We may collect identifiers (name, email, IP address), commercial information, internet activity, geolocation data, and other information you provide directly.
• Use of Personal Information
  We use personal information to operate our services, communicate with you, improve user experience, and comply with legal obligations.
• Sharing of Information
  We may share information with service providers, affiliates, or third parties for business purposes. We do not sell personal information without providing opt-out rights.
• Your Rights & Choices
  You may request access, deletion, or correction of your data. You may opt out of the sale or sharing of your personal information.
• Non-Discrimination
  We will not discriminate against you for exercising your privacy rights.

Our Cookie Policy

To learn more about how we use these tracking technologies and your choices regarding them, please refer to our Cookie Policy.

Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Getting Help

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Caspari, Inc., 99 Cogwheel Lane, email: webhelp@hgcaspari.com. We will address your concerns in accordance with applicable law.